TheySaid: An Amazing Conversational AI Survey Tool

Ready to upgrade boring feedback sessions into smart AI-powered conversations? TheySaid delivers interactive surveys, interviews, and more so that you never miss the “why” behind every response. With a blend of instant setup and deep analysis, TheySaid is ideal for businesses and teams seeking high-quality insights at scale, without drowning in data.

Quick Overview

TheySaid enables you to:

• Instantly train AI on your brand using a URL or docs, and generate customized feedback tools in minutes.
• Choose from surveys, interviews, polls, pulses, and user tests for versatile feedback collection.
• Launch conversational chat-style surveys your users will actually complete.
• Analyze and act on feedback in real time, not weeks later.
• Enjoy flexible, affordable pricing; starting free for small teams and growing with your needs.

Pricing

TheySaid’s plans are tailored for every stage—from solopreneurs to large organizations:

• Free Plan: $0/month | 1 active AI project (live survey/interview/user test), 50 monthly responses, 1 seat. Replace NPS for free and no credit card needed.
• Essential Plan: $49/month | 1 active project, 250 responses/month, 1 seat. Unlock multi-question surveys for deeper insights.
• Pro: $149/month | 2 active projects, 1,000 responses/month, 5 seats. Best for scaling feedback across a team.
• Team: Starting at $499/month | Custom number of projects and unlimited responses. Multi-team management features for larger organizations.
• Special pricing for nonprofits, education, and government. Reach out via a .org, .edu, or .gov email domain.

An active AI project is any survey, interview, or user test actively collecting responses. TheySaid may manage access for accounts showing abusive patterns.

Advantages

• Conversational Feedback at Scale: Survey, interview, and pulse feedback in a chat format maximizes honest, actionable responses.
• Flexible Project Types: Use single-question “pulses” (like NPS/CSAT), full surveys, deep-dive interviews, and even polls.
• International Friendly: Supports multiple languages—users can pick their language for each survey.
• Governance & Security: SOC II Type 2, ISO 27001, and GDPR compliant, with HIPPA certification on the way.
• Higher Completion Rates: Personalized follow-up questions mean users stay engaged and provide more depth.

Limitations

• Usage Limits on Lower Plans: Free/Essential plans have monthly response and seat limits; higher usage requires upgrading.
• AI Needs Teaching: For the best insights, you’ll need to “teach” the AI with your content or documentation.
• Integrations & White Labelling: Some advanced features (like SSO, branding, API access) are reserved for top plans.

Best Users & Use Cases

• Marketers finding what customers actually care about—not just survey scores.
• Product and Design Teams wanting scalable, real-time feedback for validation.
• HR and People Ops running engagement, onboarding, or exit feedback loops.
• Sales unlocking true “why” behind win/loss outcomes.
• Anyone conducting outreach: startups, educators, non-profits, engineers, even individuals seeking feedback on personal projects.

Alternative Tools

• Typeform – Visually rich, interactive forms and surveys.
• SurveySparrow – Conversational surveys and omnichannel feedback.
• UserTesting – Scalable user and UX research sessions.
• Qualtrics – Deep analytics and feedback for enterprises.

Viral Tip: Tired of form fatigue and low-value replies? Try conversational surveys. Your team and users will love the difference.

Ready to learn more or try it yourself? Check out TheySaid and launch your first conversational survey. Your next breakthrough starts with a better conversation!