AI Agents Are Booking Your Flights. Who Agreed to the Terms?

Andreas Welsch just called out a blind spot most companies deploying AI agents have not thought through: when your agent transacts on your behalf, who actually agreed to the terms?

In Your AI Agent Just Agreed to Something. Did You? on The AI MEMO, Welsch digs into IEEE 7012, nicknamed MyTerms, a real standard built to close the consent gap that is opening up as AI agents start booking flights, ordering coffee, and negotiating deals without a human clicking “agree” first.

Here is why it is worth five minutes of your day:

• It explains why “my agent booked it” will not hold up as an excuse once your AI overpays for a flight or signs you up for something you never wanted.
• It walks through how MyTerms flips the old take-it-or-leave-it terms of service into tiered, machine-readable agreements that your agent can actually read and negotiate on your behalf.
• It makes a sharp case for why consent should be treated as a design decision that earns customer trust, not a compliance box companies check and forget.

If your business is anywhere near deploying agents to negotiate, shop, or transact with customers, this is a five minute read that could save you a very expensive headache later.

Read the full article on The AI MEMO →